One secure entry pointfor staff and field crews.

Sign in once — we recognize your assigned role and open the right workspace for it.

• Console — office staff

  A severity-ranked queue that shows the rationale behind every rank.

• Field — on-site crews

  An ordered stop list. Every tap becomes a status residents can follow.

• Track — residents

  Honest status, an ETA with its basis shown, and a reason when plans change.

Prototype over real Chicago 311 data (dataset v6vf-nfxy). Nothing is written back to city systems.